According to the Decree of 2010 tourist accommodation The cancellation made by the user within the 10 days prior to the date of arrival gives rise to the following penalties, unless otherwise agreed:
a) Book by 2 or fewer days, the 50% of the total amount of the stay.
b) Booking for more than 2 days and up to 7 this, the 35% of the total amount of the stay.
c) Book for more than 7 this, the 25% of the total amount of the stay.
The above penalties do not apply when the cancellation occurs due to force majeure, duly accredited. You have the right to cancel the confirmed reservation, without any penalty, provided that it is done before the 10 days prior to arrival date, unless otherwise agreed.
In case of return, it will be executed in a maximum of 15 dies i amb el mateix mètode de pagament que es va fer la reserva.